Customer satisfaction is our utmost priority, at all times.
- Fenix’s Attire exchange policy allows you to exchange any Fenix’s Attire product purchased online within 05 days of receipt.
- If any fault is found in the product, in that case the exchange/replace of the product is absolutely FREE of cost. You will only have to make sure that the product is unused and in its original packing condition including its original invoice, condition, tags, and packaging are carefully preserved.
- To make the exchange request, contact our Customer Services Department at firstname.lastname@example.org or call us +8801681633999
- However all exchanges are subject to stock availability. If you choose to exchange an item, our
delivery team will deliver the new item to you and simultaneously pick up the original item from
- For hygienic purposes, our returns policy does not apply to inner wear.
- Please note, in special circumstances, the rules of promotional offers may override our regular
returns policy. Shipping charges and convenience charges will not be refunded, as they are non-refundable.